In my review I eluded to there being a little ticketing issue.
As a present we had silver tickets which entitle you to a goodie bag amongst other stuff.
Alas we didn't get these and didn't realise they were uber tickets until we got home.
Cue email to ticketmaster who took over a month to respond with a nothing-doing and invite to write directly to the exhibition organiser but kinda implied there wasn't much of a chance of getting anything as there was no record at the venue of our not picking stuff up.
So we contacted the organiser and scarcely a day later, the Doctor Who Experience write back today asking where to send the merchandise to. Bless them.
So, yay, persistence wins and send us the stuff already.....
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